About the job
The Sales & Marketing Manager (SMM) is responsible for the daily sales efforts and is responsible for the overall positioning of the hotel, brand communication and the development of customers for the property including, Rooms, Dining Outlets, Catering & Events and Spa Club. In addition, they are responsible for marketing strategies, implementation, measuring market performance and meeting budget, forecast, and optimal business mix targets. Strategies will include pricing, status, direct sales, market mix, marketing, and public relations. Candidates must possess excellent communication and decision making skills and astute business acumen of this industry.
Prepares Sales Reports and annual Sales & Marketing Plan for Sky City Hotel
Create an effective sales and marketing programs that will increase awareness and positive perception of the Hotel, its activities, culinary services, and personnel.
Keeping track of current market trends and economic factors to assist with
Assist owners and key management staff in planning and preparation of the marketing, advertising, sales plans, programs and annual budget; manage within approved plans and budgets
Develop competitive rates, group sales deployment strategies through review of competitive data, demand analysis and mix management.
Ability to effectively listen, communicate and perform diplomacy with internal and external customers and staff in all situations.
Deep understanding of ‘know your customer’ by building strong relationships; anticipate their needs
Develop awareness and reputation of the Sky City Hotel and its brand in the local community, including engagement with various Media outlets whilst acting as its official Ambassador
Prepare quality digital marketing material for advertisements
Timely respond to any queries via email, telephone or social media
Manage social media accounts
Direct and manage all group and banquet sales activities to maximise revenue for the hotel.
Build partnership with larger reputable brands e.g. bank loyalty card scheme
Prepare, implement and compile data for the strategic sales plan, monthly reports, annual goals, sales and marketing budget, forecasts and other reports as directed/required.
Ability to accurately input information using a business information system.
Perform other duties as assigned.
Bachelor’s degree required preferably in Marketing
Requires advanced knowledge of the principles and practices within the sales/marketing/hospitality profession
Minimum five years of sales and marketing in the hotel industry
Proficiency in Microsoft Word, Excel, and PowerPoint
Command of the English language both written and verbal
Strong media, presentation and computer skills
Graphic / creative design /Photo Studio experience is a plus
Salary depending on experience - we offer competitive market rates
Meals on shift
Annual Performance Review
Discretionary Performance related bonus
Sky City Hotel is an award winning international hotel run by a British-Bangladeshi joint venture company. Since its opening few years ago it has consecutively won awards from recognised international industry bodies. As the company continues to grow, we are looking for talented individuals who are passionate and can add value to the company by contributing to its development into a strong market leading brand.