5. HOUSEKEEPING EXECUTIVE

Type of Job

Full Time Contract

Published Date

30 October 2021, 23:00:00

About the job

Housekeeping Executive communicates both internally within the Housekeeping team and with the wider hotel team, particularly the Front Desk team to ensure the guest experience is personalised and always exceeds expectation monitoring all VIP Stays. At Sky City Hotel our commitment is to deliver heartfelt care, unique design and quality in surprising ways gives an experience you’ll treasure forever whether you are a guest or a member of our family.

Working as a Housekeeping Executive you will ensure all team members (including Laundry) are trained and maintaining professional way of Clean, you will manage the day today team with the support of up to 10 to 15 team members, you will work a variety of shifts, including Days, Evening & Night Shifts, over Weekdays & Weekends including Bank Holidays.

Key Responsibilities

  • Responsible for overall operation of housekeeping & laundry department

  • Responsible for preparing and maintaining departmental SOP

  • Providing regular training to staff and ensuring SOP and best practices are followed at all times

  • Manage room amenities and minibar inventory

  • Ensuring staff maintain to rotas & schedules

  • Work with management to set departmental targets and objectives, work schedules, budgets, and policies and procedures

  • Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard

  • Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork

  • Ensure team members have an up-to-date knowledge of all room categories and amenities

  • Maintain good communication and work relationships in all hotel areas and with external customers and suppliers

  • Ensure staffing levels cover business demands

  • Motivating the team with different activities and bring them up with team spirit.

  • Ensure machine are being operated as per manufacturer's instruction / handbook

  • Ensure high guest guest satisfaction levels and monitor trends with a focus on continuous improvement

  • Ability to use  property management systems and timely update room data/ consumables

  • Cooperate and assist other departments wherever necessary

Required Experience:

  • At least 5 years experience as Housekeeping Executive at a 4 or 5 star hotel

  • Experience in managing a team of staff and delivering training to staff

Required education:

  • A housekeeping or relevant hospitality qualification /diploma is advantageous

Benefits

  • Salary depending on experience - we offer competitive  market rates

  • Paid Holidays 

  • Meals on shift

  • Annual Performance Review

  • Discretionary Performance related bonus

About US

Sky City Hotel is an award winning international hotel run by a British-Bangladeshi joint venture company. Since its opening few years ago it has consecutively won awards from recognised international industry bodies. As the company continues to grow, we are looking for talented individuals who are passionate and can add value to the company by contributing to its development into a strong market leading brand.

How to apply

Please send your CV to: hr@skycityhotelbd.com

In your email subject please add the Job Title