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Type of Job

Full Time Contract

Published Date

20 January 2024 at 09:00:00

About the job

This is a full-time role for an proactive 'hands on' General Manager (GM) at Sky City Hotel Dhaka. The GM will be responsible for overseeing all hotel operations (hotel, restaurants, health club and spa), including revenue management, guest services, and team management. The Candidate is also responsible for ensuring that guests have an exceptional experience at the hotel and that all services are performed efficiently.

Qualifications/ Experience

  • Excellent communication and leadership skills

  • Strong financial and business acumen

  • Contribute ideas to maximise sales and proactively reduce unnecessary expenses to improve bottom line targets

  • Excellent customer service skills

  • Experience in hotel management, revenue management, and team management

  • Willingness to actively lead by example and demonstrate to staff how things are done

  • Oversee development, implementation and monitoring of departmental SOPs

  • Daily QC spot checks to ensure team is maintaining required level service standards

  • Natural people person - not shy away from interacting with guests, VIPs and can add a personalised touch to create memorable experiences

  • Strong problem-solving and decision-making skills

The following skills/qualifications are also beneficial:

  • Experience working in a 4 or 5-star hotel

  • Data driven - ability to extrapolate MIS and come up with meaningful reports and performance analysis

  • Fluency in English and Bengali languages

  • Knowledge of local area, culture and customs a plus

  • Certification in hospitality management/ Bachelor's or Master's degree in Hospitality Management, Business Administration, or a related field

Note this role is not suitable for purely a desk based manager; although time will be necessary for planning and other administrative tasks; Candidate will be expected to spend significant time on the feet going around from one department to the other to ensure an impeccable standard of service


Compensation & Other Benefits

  • Base salary (negotiable) - reviewed annually

  • Additional discretionary pay (Festival Bonus,  annual performance bonus determinned by MD)

  • Fully subsidised meals on shifts

  • Annual paid holidays (get one extra holiday for each year of service)

  • Discounted Group Medical Benefits

  • Be part of a growing company

About US

Sky City Hotel Dhaka is an award-winning 4-star hotel, run by British Bangladeshis located near the business and commercial district of Motijheel. The hotel is a winner of several awards, including Traveller's Choice Award, Loved By Guest Winner, Traveller Award Winner, Travel & Hospitality Best Business Hotel of the Year Bangladesh and Expedia Guest Rating Winner. As the company grows we are looking for a talented individual who is experienced, passionate and is looking for a challenge to help the company develop into a strong market leading brand.

How to apply

Please send your CV to

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